Why You Should Work with a Platinum Partner

What is a platinum partner? Both Autodesk and Bluebeam offer platinum, gold and silver tiers for their partner programs. When a partner is platinum–certified, they offer the highest level of expertise, service, support and customer satisfaction compared to […]

Getting New Staff Up to Speed with Custom Revit Training

Learn how ATG helped Wellspring Construction overcome the challenges of implementing a new construction software into their project workflow.

40 AutoCAD Tips Every User Should Know

Whether you’re just getting started in AutoCAD or have a few years of experience behind you, there’s always something new you can learn. From new user tips to using advanced tools, here are 40 ways you can up your game and take your skills to the next level.

The True Hassle of Switching Partners

POV: You try reaching out to your AEC partner but get nothing in return, leaving you with unanswered questions and unresolved support issues. To make things even more dire, you have project deadlines that are counting on those answers. If this sounds familiar, you may need to find a more reliable partner.

But switching partners is a hassle – or is it?

The true hassle of switching partners depends on the partner you’re trying to do business with – are they helping you set your expectations, asking the right questions, and addressing your needs? Or does your exchange feel just like another transaction?

If it’s the latter, you need to go with a partner that will listen to your concerns and solve your issues, not ignore them.

This blog will address common assumptions when switching partners and how ATG breaks down these barriers to help customers meet their goals, minus the hassle.