Here are the recommended next steps for anyone making the transition from Autodesk multi-user (aka Network) to Named User (aka Sign In) licenses. The most important thing to know is that your current network license file will continue to work for up to 30 days after the expiration date of the outgoing contract. The end user computers will continue to look for a network license until you reset the licensing. In other words, you have a 30-day grace period to implement these changes. 

Check your exact license file expiration date:

Next, you should know that the Autodesk Previous Version Rights policy allows new activations for up to five releases back on single user licenses (2017-2022). If you need to continue to use product releases 2016 or earlier, a special exception will need to be requested. Please see below for additional details on this.

Admin Next Steps

  • Add and assign users in the Autodesk portal any time after the licenses show up in your account. Check back when the contract is active to ensure assignments are still assigned as expected.
  • Install the latest Licensing Service Update and Single Sign on Component update on the end user PCs
  • Make sure all users relinquish all Worksets in all Revit-Workshared files before resetting the licensing
  • Reset licensing for 2017 and newer releases on the first day of the new contract.
  • If you need to continue to use 2016 or older products, please let us know which products are needed, the reason and the number of seats needed, so we can request a prior use rights exception from Autodesk once the contract is active. Please note that prior use rights exceptions can take up to 30 days to obtain, and they are granted at Autodesk’s discretion. We will do our best to advocate for you.

End User Next Steps

  • Click through the welcome email as soon as you receive it (the links expire within 48 hours) > set your password (Established Autodesk users will not need to do this step. This is for brand new users in the Autodesk system and is a one-time only step)
  • Open and Sign In to the Autodesk product  

Licensing Reset Options

  • There are multiple ways to reset the licensing component on previously installed software:

    • When in the Autodesk product, click Manage License > Change license type, then restart the product
    • You can reset 2019 and earlier Autodesk software without going into the software with the LGS.data file (our transition to named user blog from last year covers all the steps on how to reset licensing this way)
    • You can reset 2018-2022 software without going into the software, through the CMD prompt using the Autodesk Licensing Installer Helper Tool:

OR with the Travis Nave reset script (our transition to named user blog from last year covers all the steps on how to reset licensing this way).

Unzip the file to a TEMP folder

Right Click on the CMD file and select Run as Administrator

In Version 2.1 of the Travis Nave RESET Command Script. Above is a reset of Autodesk Revit 2021.

You can reset the licensing in bulk, on all computers and for all installed product keys, with the directions below.

Bulk Reset via Autodesk Licensing Support Tool

The Autodesk Licensing Support Tool can be used to reset Autodesk licenses in bulk, for multiple products, versions and machines across the entire network. To do this, you need to create a script to run it on all user machines. Here is a sample of how it can be used: 

AdskLicensingSupportTool -r 128J1,001J1,237J1,225J1,057J1,129J1,426J1,340J1,927J1,829J1,569J1,838J1:USER

This example shown above would set multiple 2018 Autodesk products to USER, based on their Product Key. You need to change the product keys in the example to the product keys that your company uses. You can update other release years by just changing the letter in the product key. I will include links to lists of product keys by release year. Each new release year goes up one letter in the alphabet. For example, all 2018s end in J1, 2019s end in K1, 2020s end in L1, etc. The first three numbers in the product key refer to the product, i.e., AutoCAD is always 001. You can easily set them all back to Network, just by running it again with: NETWORK instead of USER at the end of the code. 

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